Meet the Team
Elmhurst has a dedicated team of highly qualified nurses and skilled carersDelivering a level of care that a loved one expects and deserves.
Staff and the management team worked tirelessly, side by side, to maintain normality for residents throughout the extensive refurbishment and reconfiguration after Elmhurst was privately purchased in 2017.
Successful restoration
Improvements were made throughout the home to incorporate better care facilities, upgraded furniture and decor, and to enhance staff, catering and laundry areas.
Co-owners Philippa and Michael Turner have established an enviable reputation for care industry standards, having successfully refurbished two care homes previously, including The Old Rectory Care Home just outside of the village of Albrighton.
One of The Old Rectory’s residents is the mother of local business entrepreneur, Graham Wynn. Graham was so impressed with the care his mother received and the excellent facilities at The Old Rectory, that he and his wife Jenny agreed to refurbish Elmhurst as a joint-venture. The partnership has proved to be a winning formula and ensured the complete transformation of Elmhurst.
Professionalism, attention to detail, and compassion is deeply embedded within every member of the Elmhurst Care Home team, who are now all directly employed. With a permanent, motivated workforce, residents feel more comfortable, which has meant the development of positive relationships and trust between staff and residents.
Delivering the highest standards of professional care – the Elmhurst way
Philippa has a proven record of improving and maintaining high standards within the elderly care sector, having achieved the Registered Manager Award and NVQ 4 in Management.
Paula Riley has over 22 years’ experience in the health care sector, working as a Registered Mental Health Nurse for sixteen year. Paula holds a degree in Specialist Practitioner in Community Health Nursing.
Paula manages Elmhurst and leads a dedicated team of highly qualified nurses and skilled carers who are committed to supporting residents’ needs. They have a genuine desire to provide an exceptional standard of care that is responsive and personalised around the clock.
Paula
Manager
Why do you like working in the care sector?
I have a genuine passion for providing a high standards of care for the older population. I respect our older generation and believe we have so much we can learn from them and their life experiences.
What is the best thing about working at Elmhurst?
The homely, friendly environment and working with a dedicated team who genuinely want to strive to provide a high level of care in a person-centred way.
What do you enjoy most about working with the residents?
I love listening to the stories the residents have to share about their lives and their interests and getting to know them.
Val Finch
Deputy Manager Care
What is the best thing about working at Elmhurst?
It is a good team to be a part of and the management is very supportive.
What do you enjoy most about working with the residents?
Becoming part of the residents’ extended family and part of their lives.
What do you do in your job that has the biggest impact on the resident’s quality of life?
I get to know the residents, their likes and dislikes and provide care that is tailored to their needs.
Kayleigh
Deputy Manager
What is the best thing about working at Elmhurst?
Being part of a wonderfully supportive team, that are all here to provide a high standard of care.
What part of the job are you most passionate about?
Seeing person centred care being delivered to a high standard, which is documented.
What is your favourite pastime outside of work?
Reading, I love to read.
Val Smith
Head of Catering
What is the best thing about working at Elmhurst?
The team work and support I get from the team.
What do you do in your job that has the biggest impact on the residents’ quality of life?
Ensuring the residents have nutritional food, whilst accommodating to their needs.
What is your favourite pastime outside work?
Gardening and reading.
Donna
Head of Housekeeping
Why do you like working in the care sector?
Being able to help those who can no longer help themselves.
What is the best thing about working at Elmhurst?
Feeling valued and respected.
What do you enjoy most about working with the residents?
Elmhust is like one big family for residents and staff alike.
Bev
Admin Manager
Why do you like working in the care sector?
I like knowing that the work I am doing makes a difference to people’s lives.
What is the best thing about working at Elmhurst?
The variety. Every day is different. I thrive on a challenge and being busy.
What is your favourite pastime outside work?
Spending time with my family.
Megan
Activities Coordinator
Why do you like working in the care sector?
I like being able to give back to those who have done so much for us. I love the variety of personalities and experiences and the opportunity to learn from each other.
What is the best thing about working at Elmhurst?
I have been coming to Elmhurst for years, so it has been amazing to watch it grow and change into the lovely Home it is now. It is so nice to be part of the process as it continues to develop. I love being part of a team that is adaptive with changes with regards to residents’ needs and preferences, making it a home from home.
What do you enjoy most about working with the residents?
Getting to come to work and not knowing what the day will bring. Smiles and laughter and genuine moments of connection. I love being able to support someone to achieve something, whether it is creative or physical.